Data Deletion

WebinarRun respects your right to have your personal data deleted. This page explains what data we hold and how to request its deletion, including data we process through the WhatsApp Business Platform and Meta.

What data can be deleted

• Your account profile and login information.
• Contacts, chat and voice messages, and lead records associated with your account.
• Webinars, videos, templates, campaigns, and knowledge-base documents you uploaded.
• WhatsApp message data processed on your behalf via Meta.

How to request deletion

You have three options:

1. Email us at privacy@webinarrun.com from your registered email address with the subject "Data Deletion Request".
2. In-app — delete specific content (contacts, webinars, documents) directly from your WebinarRun dashboard at any time.
3. Close your account — request full account deletion, and we will remove your personal data as described below.

What happens next

• We verify the request comes from the account owner.
• We delete or anonymize the associated personal data within 30 days.
• We instruct our sub-processors (including Meta, where applicable) to delete data processed on your behalf.
• Some records may be retained only where required by law (for example, tax or transaction records), then deleted.

WhatsApp & Meta data

For data received through the WhatsApp Business Platform, deletion requests are actioned in accordance with the Meta Platform Terms. End users may also contact the business they messaged to request deletion; that business can remove the conversation from their WebinarRun account.

Contact

Questions about data deletion? Email privacy@webinarrun.com or write to Psitron Technologies Pvt Ltd, 3/69, Soothalam, Achettipalli, Hosur, Achettipalli, Krishnagiri, Tamil Nadu - 635110, India.