Grounded in your knowledge, not guesses
The assistant answers from your AI Brain: uploaded documents, snippets, and your crawled website. Answers stay on-message and accurate because they are retrieved from your own content, not invented.
- Answers grounded in your documents and website
- AI Brain knowledge base with tags and retrieval
- Consistent, on-brand responses
Live chat and voice Q&A
Attendees can ask by typing or, in AI Consultation events, by speaking. The AI responds in real time and can qualify the attendee with natural follow-up questions as the conversation flows.
- AI chat moderator for live text questions
- Voice Q&A for real-time spoken conversations
- Natural qualifying questions built in
Human host, always one step away
When a question needs a person, the assistant escalates to a live host with full context — a two-step handoff that keeps attendees from repeating themselves.
- Two-step escalation to a human host
- Full conversation context on handoff
- Choose email, live chat, AI chat + host, or voice AI + host
Frequently asked questions
Where does the AI get its answers?+
From your own knowledge base (the AI Brain) — uploaded documents, text snippets, and your crawled website. It retrieves and answers from that content, so responses are accurate to your business.
Can attendees talk to the AI by voice?+
Yes. In AI Consultation events, attendees ask questions by voice and the AI responds in real time. Standard webinars use an AI chat moderator for typed questions.
What happens when the AI cannot answer?+
It escalates to a human host with the full conversation context, so the attendee never has to repeat themselves.