One shared inbox for the whole team
Every WhatsApp conversation across all your connected numbers lands in a single inbox. Assign chats to agents, add internal notes, tag contacts, use quick replies and canned responses, and route conversations with round-robin or sticky assignment.
- Multiple WhatsApp numbers, one unified inbox
- Assign, tag, note, and transfer conversations
- Quick replies, canned responses, and templates
- Round-robin and sticky agent routing
Campaigns, templates, and chatbot flows
Send approved broadcast campaigns, manage your Meta message templates, and build no-code chatbot flows that qualify and route contacts automatically — keyword rules included.
- Broadcast campaigns to segmented audiences
- Message template management synced with Meta
- No-code chatbot flow builder with keyword rules
WhatsApp calling and an autonomous AI agent
Take WhatsApp calls with IVR routing that rings your agents, and let an AI agent handle conversations end-to-end — answering from your knowledge base, sharing links and PDFs, and pausing instantly when a human takes over.
- WhatsApp calling with IVR and agent ringing
- AI agent answers, qualifies, and follows up
- Live human takeover — AI pauses automatically
Frequently asked questions
Is this a real WhatsApp Business Platform integration?+
Yes. WebinarRun connects to the official WhatsApp Business Platform (Meta), so you use approved templates, verified numbers, and compliant broadcast messaging — with a shared inbox, campaigns, and an AI agent layered on top.
Can I connect more than one WhatsApp number?+
Yes. You can connect multiple WhatsApp Business numbers and manage them all from one unified inbox, with per-number routing and an account switcher.
Does the AI agent replace my human agents?+
No — it works alongside them. The AI agent can run in shadow mode (drafts only) or auto mode, and it hands off to a human the moment someone needs to step in. When a human replies, the AI pauses automatically.